Welcome - Malaysian Communications And Multimedia Commission (MCMC) | Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM)

Aduan Baru / New complaint Semak Aduan / Track complaint

infokonsumer

www.infokonsumer.my

SELAMAT DATANG KE SISTEM ADUAN MCMC

Sistem Aduan MCMC adalah satu saluran komunikasi menerusi Internet untuk pengguna membuat aduan kepada pihak Suruhanjaya mengenai isu berkaitan sektor Komunikasi dan:

Telekomunikasi
Penyiaran
Perkhidmatan Pos/kurier
Pemberian Perkhidmatan Sejagat (USP)

Welcome to ADUAN MCMC System

The Aduan MCMC System is an online complaint communication channel for the consumers to lodge complaints to the Commission on any issues related to the communications and multimedia sector, which includes:

Telecommunications
Broadcasting
Postal/Courier Services
Universal Service Provision

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HUBUNGI

JABATAN PERLINDUNGAN DAN BIRO ADUAN PENGGUNA
Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC)
MCMC Tower 1, Jalan Impact, Cyber 6, 63000 Cyberjaya Selangor Darul Ehsan, Malaysia

Talian Aduan : 1800 – 188 – 030
Faksimili : 03 – 8688 1880
Whatsapp: 016 - 2206 262
Emel: aduanskmm@mcmc.gov.my
Laman Web: https://www.skmm.gov.my

Waktu Operasi Talian Aduan:		8:30 pagi – 5:30 petang (Isnin – Jumaat)
Waktu Operasi Walk-in:		9:00 pagi – 4:30 petang (Isnin – Jumaat)
Waktu Rehat:		12:30 tengah hari - 1:30 petang (Isnin - Khamis) ; 12:30 tengah hari - 2:30 petang (Jumaat)

CONTACT

CONSUMER PROTECTION & COMPLAINTS BUREAU
Malaysia Communications & Multimedia Commission (MCMC)
MCMC Tower 1, Jalan Impact, Cyber 6, 63000 Cyberjaya Selangor Darul Ehsan, Malaysia

Complaint Hotline : 1800 – 188 – 030
Facsimile : 03 – 8688 1880
Whatsapp: 016 - 2206 262
Email: aduanskmm@mcmc.gov.my
Website: https://www.mcmc.gov.my

Operating Hour for Hotline:		8:30 am – 5:30 pm (Monday to Friday)
Operating Hour for Walk-In:		9:00 am – 4:30pm (Monday to Friday)
Break Time:		12.30noon-1:30pm(Mon-Thurs); 12.30noon-2:30pm(Friday)